Q: What is TumbleBooksUNPLUGGED?
A: TumbleBooksUNPLUGGED is an offline version of TumbleBookLibrary available exclusively for school and library subscribers.
Q: What is TumblePad 2.0 (TP 2.0)?
A: TumblePad 2.0 is a downloadable e-book reader application which allows you and your students/patrons to access TumbleBooks without being online.
Q: How will the content be delivered/installed?
A: We will send you a fully loaded USB stick which you can use to download the collection to your computer(s). The TumblePad 2.0 reader application is installed as part of the USB installation.
Q: What is included in TumbleBooksUNPLUGGED?
A: The collection includes 125 TumbleBooks, 25 chapter books and 20 TumbleGames.
Q: How is TumbleBooksUNPLUGGED different from TumbleBookLibrary?
A: TumbleBooksUNPLUGGED has many of the same favorite books and games that you would find in the TumbleBookLibrary collection. However, TumbleBookLibrary is a collection offered exclusively online and TumbleBooksUNPLUGGED, by contrast, is an offline collection so Internet is not required.
Q: For which grade level is TumbleBooksUNPLUGGED most appropriate?
A: Like TumbleBookLibrary, young readers in grades K-5/6 will enjoy the resources available in TumbleBooksUNPLUGGED.
Q: We have an online subscription to TumbleBookLibrary. Why does my school/library need TumbleBooksUNPLUGGED?
A: TumbleBooksUNPLUGGED is an added option for schools/libraries that may need to make the books available in an offline setting. Here are some potential reasons why this would be beneficial:
- A library may have computers, or older computers, that are not connected to the Internet.
- A school/library may want to make TumbleBooks available to children but limit access to the Internet.
- A school may have limited bandwidth which restricts multiple users to access the TumbleBookLibrary collection at the same time.
- Schools/ibraries may want to make the TumbleBookLibrary collection available to students/patrons on the schools/libraries laptops and netbooks so these resources can be borrowed and accessed anywhere and everywhere.
Q: What devices can I download TumbleBooksUNPLUGGED to?
A: You may download the collection onto your desktop computers, laptops, and netbooks.
Q: Will this work on my iPhone, iTouch or iPad?
A: No. However, we currently have over 70 apps available on the iTunes store. Simply search for TumbleBooks on the iTunes store.
Q: Is TumbleBooksUNPLUGGED available for both PC and MAC?
Q: What are the technical requirements?
A: PC / Mac Requirements:
- Windows 2000, XP, Vista, and Windows 7 running IE 5.5 or later.
- Mac OS X 10.4 or later.
- AS2 or AS3 SWF published to use Flash 7 or late
Q: How much disk space is required to install TumbleBooksUNPLUGGED?
A: You will require 1.80 GB of disk space.
Q: Are there any other technical considerations for installing? Do you have installation instructions I can look at before I commit to purchase?
A: The instructions below are also included with your USB.
- Plug in the USB Stick to the USB port.
- Click on Open Folder to View Files.
If this window does not appear, go to My Computer and double click on (F:) Drive.
- Double click on tumblepad_installer.exe.
- Click Yes when the message “Do you want to allow the following program from an unknown publisher to make changes to this computer?” appears.
- If the message “TumblePad2 is already installed. Would you like to overwrite it before your book is installed?” appears, click Yes.
- If the message, “A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?” appears, click No.
- Click the Next button to install TumblePad 2.0 and your download will begin.
- At the end of the download, click Finish and the Tumble Pad 2.0 will open up.
If the TumblePad 2.0 does not open, double click on the TumblePad 2 icon on your desktop.
Q: How many computers can I download the collection to?
A: Similar to our online TumbleBooks collections, you can access TumbleBooksUNPLUGGED on an unlimited amount of computers simultaneously. It can be downloaded onto every computer at your school/library.
Q: Is my school/library purchasing these downloaded books?
A: No. Like TumbleBookLibrary, you are actually licensing an offline collection to TumbleBooksUNPLUGGED, which is why we can keep the price so reasonable.
Q: What is the duration of the license?
A: Books are available for 365 days from the time you install the collection.
Q: How will I know when the collection expires?
A: You can view your collection expiration date anytime. Simply select any book by clicking on the book cover and move your cursor to "Days Until Book Expires" located at the bottom left-hand corner of the screen.
Q: Can you make this an automatic addition to our annual renewal to our online TumbleBooks subscription?
Q: Is the TP 2.0 free with my subscription?
A: No. There will be a licensing fee. The books are licensed rather than purchased which lower costs for schools and students.
Q: How much does it cost?
A: Our exclusive offer to existing TumbleBookLibrary subscribers is only $99/year/building. We offer the same great school district and library branch discounts as we do for all our TumbleBooks subscriptions. No consortia discounts are available. For enquiries, please email email@example.com.
Q: Are there shipping costs?
A: No. We will pay for shipping costs.
Q: Once I place an order, how long will I have to wait before I receive the TumbleBooksUNPLUGGED USB?
A: Depending on location, shipping times will vary between 2-4 weeks after placing an order.
Q: What happens if I receive a faulty USB stick?
A: Simply return it to us (we will pay for the shipping costs to return the faulty USB stick) and we will replace the USB at no cost. Our mailing address is as follows:
1853A Avenue Road
Toronto, Ontario M5M 3ZR
Q: I don’t want to download the entire collection. Can I pick books to download?
A: No. The USB is fully loaded with a pre-selected collection of books.
Q: New books are added to the TumbleBookLibrary collection all the time. Will I be able to add these to my TumbleBooksUNPLUGGED?
A: Of course! We will have download updates available periodically.
Q: Does the TumbleBooksUNPLUGGED track statistics?
A: Yes. There is a record of book views found on the bottom right corner of your TumblePad screen.
Q: How do I navigate between the different sections on the TumblePad 2.0 screen?
A: Simply select from the drop down menu from the ‘Library Selector’ at the top of the screen. There, you will be able to choose Story Books, E-Books, Games or Favorites.
Q: How do I view a book/game?
A: Just like our online collections, you can access a TumbleBook or TumbleGame simply by clicking on the cover of the book/game.
Q: How do I add/remove books from My Favorites?
A: To add a book to ‘My Favorites’ simply click on the heart icon on the book cover. To remove a book from ‘My Favorites’, use the drop down menu from the Library Selector at the top of the TumblePad and select ‘My Favorites’. Place your cursor over the book and click remove (trash icon).
Q: Are there other collections available?
A: Yes. We are also working on adding a TumbleReadablesUNPLUGGED collection which includes your favorite chapter books for download.
Q: Where can I get more information?
A: Simply email firstname.lastname@example.org.